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Frequently Asked Questions
Shipping/Delivery
How long will it take for my order to arrive? Is expedited shipping available? Do you ship Internationally? Order Status Can I check my order status Returns What is your return policy? Tablecloth Sizing How do I measure? I don't see the size of cloth I need. Can you make it? Where are the seams? When should I request the corners of my tablecloth be rounded? What type of linen edging do you offer?
Specialty Products
Can I purchase chair covers? How do I purchase table skirting? Can you make an oval shaped tablecloth? Do you offer tablecloths for umbrella tables? Caring How do I launder my linens? Additional Services Can you apply my logo to my tablecloth? Do you rent your linens? Do you have e-mail promotions? What type of payment methods are acceptable? Shipping/DeliveryHow long will it take for my order to arrive?All of our fabric linen orders ship within 48-72 hours via UPS, unless you requested other shipping arrangements. During the holiday season, these lead times may increase. Vinyl and non-washable table linens are currently shipping in 4-6 weeks. Orders placed for table lighting products will generally ship within 48-72 hours, depending on stock availability. Please be sure to inspect your order to see that everything is as it should be. Call us as soon as possible if you have any problems or questions. We will be more than happy to assist you. Is expedited shipping available? Yes, we will expedite any shipment to meet specified required due dates if possible. If you need your linens by a certain date, be sure to provide us with this information. We'll do our very best to get them to you in time for your event. Do you ship Internationally? Yes, we can ship Internationally, but International taxes and duties are not included in any of the prices posted on this website. Order StatusCan I check my order statusYes, you can go to Check Order Status and enter your order number and bill to postal code to check on the status. ReturnsWhat is your return policy?If you receive your linens in an unsatisfactory condition or there is a defect, we will replace the items for you at no charge. Should you receive what you requested and simply decide that you want to return it, a 30% restocking fee will apply. There is a 50% restocking fee for all custom-sized tablecloths in fabric or vinyl. We consider a size to be custom if it is not listed as a standard size on our web site. All "Sale Items" sold are nonreturnable, nonrefundable. All returns must be made within 7 days and are subject to approval. Returns must have the RMA number marked on the package. There are no returns on aprons, bibs, moisture absorbers, placemats, table runners, chair covers, chair cover accessories, yardage, laminates, velvet products, or "Sale Items". Please see our complete Return Policy for applicable restocking fees. Tablecloth SizingHow do I measure?Measure the width and length or diameter of the table you'd like to cover. Measure from the table top down to where you'd like the tablecloth to drop. Add the drop twice, once for each side: Example: Table size = 30" X 96" Length cloth needs to fall = 12 inches 30" + 12" + 12" = 54" 96" + 12" + 12" = 120" Tablecloth size = 54" X 120" I don't see the size of cloth I need. Can you make it? Yes we can. All our linens are made to order, and we can create any size you need. Where are the seams? When you purchase a tablecloth that is finished to a size wider than the fabric, your tablecloth will have seams. For the fabric cloths, we place the seams evenly on either side of the cloth so that the seam will not appear on your tabletop. Instead, the seams will be located in the drop of your tablecloth appearing less noticeable. For vinyl cloths, it's a bit different. All vinyl selections are available in 54" widths only. Thus, the seams will be located in various areas depending on the size of the cloth you are requesting. Please note that when your cloth has seams, the fabric pattern will not match where the material is sewn together. When should I request the corners of my tablecloth be rounded? If your tablecloth is draping to the floor, we recommend having the corners rounded. Otherwise, the points will puddle on the floor at the corners of your table. What type of linen edging do you offer? Our table linens come with a standard merrowed edge. If you prefer your table cloths have a hemmed edge, we can do that as well for a small up charge. Please note that hemmed edges are not recommended for round or oval table cloths due to their tendency to pucker. See edging styles. Specialty ProductsCan I purchase chair covers?Folding chair covers and stacking chair covers are available. They can be made with most fabrics we offer. We recommend requesting a sample of the style you need before making your purchase to ensure our covers will fit your chairs. Chair covers are not returnable. How do I purchase table skirting? We offer table skirting in shirred and boxpleat styles. Skirting is sold by the foot. To be sure you are getting the correct amount of skirting you need, measure the area around the table that you'd like to skirt and round it up to the nearest foot. The standard height of table skirting is 29". Be sure to check your table height to be certain this height is acceptable. We will make any height you need for an additional charge. Can you make an oval shaped tablecloth? Absolutely! All of our oval tablecloths are in the shape of a racetrack - long and narrow. If you have an oval table which is more egg shaped, we can make your cloth to fit; however, we need a template to create the perfect size. Additional template fees would apply. Do you offer tablecloths for umbrella tables? We make tablecloths with umbrella holes in any of our vinyl selections and most of our fabric choices. Our fabric cloths can be made with Velcro for easily removing them without taking out your umbrella. The vinyl cloths with umbrella holes do not have Velcro or zippers. CaringHow do I launder my linens?Please visit our General Table Linen Washing Instructions, or if you prefer, you can download a PDF version here. Additional ServicesCan you apply my logo to my tablecloth?Yes we can. Please visit our sister site - Bright Settings Screen Printing for details. Do you rent your linens? Yes. We rent our table linen to anyone anywhere in the lower 48 states - round tablecloths, rectangular or square tablecloths, napkins, table skirts, chair covers and aisle runners - in 26 fabrics. Please visit our sister site Bright Settings™ Table Linen Rental. Do you have e-mail promotions? Yes, we do. Our e-mail promotions, Bright Ideas, offers our subscribers exclusive offers and special previews from Bright Settings™ Table Linens, Bright Settings™ Furniture, Bright Settings™ Table Linen Rental, and Bright Settings™ Screen Printing. Subscribe. What type of payment methods are accepted? We accept all kinds of major credit cards (VISA, MasterCard, Discover, and American Express), in addition to checks and purchase orders. We also have terms of net 30 available upon approval of a credit application. We do understand that each situation may be different, so please ask if you do have special circumstances. |
| Fabric Samples | Square & Rectangular Tablecloths | Round Tablecloths | Elasticized Round | Oval Tablecloths | |
| Fitted Tablecloths | Table Skirts | Placemats | Napkins | Chair Covers | Fabric by the Yard | |
| Table Padding | Table Lighting | Christmas Tree Skirts | Aprons & Bibs | Luxury Linens | |
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